Student terms and conditions, policies and procedures

Our student terms and conditions, policies and procedures provide a framework through which the University and its students work together to create a positive environment for learning and academic achievement.

Student terms and conditions

The student terms and conditions that apply to courses commencing in the 2024/2025 academic year are accessible via this link: .

They include important information regarding key aspects of the relationship between the University and our students, including information about our students’ rights, and the University’s rights, throughout the course of the student relationship.

They apply from the moment that an offer made by the University is accepted, and it is therefore important that applicants review the terms and conditions carefully before accepting an offer.

They are updated each academic year. Previous versions of the student terms and conditions can be downloaded below:

The following document summarises the year-on-year changes to the student terms and conditions (starting with effect from 2023/2024):

Student Recruitment, Selection and Admissions Policy

罢丑别鈥 states the University’s position on key matters relating to recruitment, selection, admissions and widening participation activity. It provides policy information to enquirers, applicants, parents, and advisors.

Procedures for applicants

Unsuccessful applications

We aim to consider all applications reasonably and in line with our procedures, as our decisions are made based on your overall application against the set entry criteria, unfortunately, many academically well-qualified applicants may not receive an offer from us. If you wish to receive feedback, please read the鈥痑nd follow these steps:

  1. Feedback鈥– contact admissions staff in your specific School to request feedback within 20 working days of receiving confirmation that your application was unsuccessful.
  2. Appeal鈥– if you wish to appeal, complete our鈥 (Word Document, 132KB) within the same 20 working days of receiving confirmation that your application was unsuccessful. We'll forward your appeal to the relevant School for investigation who will usually respond within 20 working days.
  3. Re-appeal鈥– if you are unhappy with the outcome of your appeal, you may escalate it to the next stage by completing a鈥 (Word Document, 123KB). We will normally send you a final decision within 20 working days.

Complaints

We recognise that on occasion, you may be dissatisfied with your experience or feel that information provided is inadequate or misleading. If this is the case, then you can complain using the 鈥痑nd follow these steps:

  1. Complaint (informal stage) – you can raise your concern with your specific School or service area. You should receive a response within ten working days.
  2. Complaint (formal stage)鈥– if you wish to register a formal complaint within 20 working days of receiving a response from an appropriate member of University staff, you should complete a鈥 (Word Document, 128KB). We'll forward your appeal to the relevant School for investigation who will respond within 20 working days.
  3. Complaint (formal review stage)鈥– if you are unhappy with the outcome of your complaint, you may escalate it to a鈥 (Word Document, 128KB)鈥痺ithin ten working days of receiving a stage 2 decision. We'll normally send you a final decision within 20 working days.

Tuition fee assessment appeals procedure

We charge different tuition fees depending on whether you are a home or international student. It is the responsibility of individual higher education institutions to assess the fee status of potential students. We recognise there may be occasions when you feel that the University has not adhered to fee assessment regulations. The 鈥痠nforms you what to do if you want to appeal.

Medical fitness assessment procedure

We require applicants for certain vocational or professional courses to demonstrate medical fitness before admission to comply with relevant professional bodies. The 鈥痯rovides information about the admissions process for applicants who have applied for one of these courses.

Information and guidance for applicants with a criminal conviction

We are committed to providing equal opportunities for applicants respective of their personal circumstances or background and as such do not wish to unnecessarily preclude those with a criminal conviction from joining a course of study. The University has a duty to ensure the safety of its students, staff, and all other members of the University community. All applicants must therefore disclose relevant unspent criminal convictions.

For some courses, for example, teaching, health, social work, pharmacy and others where studies necessitate interaction with children and working with adults in regulated activity (courses where a Disclosure and Barring Service (DBS) record check is required), applicants must declare all criminal convictions including spent sentences and cautions and bind-over orders. These courses are exempt from the Rehabilitation of Offenders Act 1974.

For all other courses, applicants are required to declare any relevant unspent convictions at the point of accepting an offer (and on a continuing basis), although earlier disclosure, between the University offering a place and the applicant accepting, is encouraged.

Our provides information to applicants who have a criminal conviction and who are applying, or have applied, for a place to study at The 91视频.

Minors (under the age of 18 on 1 September in your year of entry)

If you have not reached the age of 18 at the start of your course, you are legally considered to be a minor (not yet an adult) under English law. The University has an ‘enhanced duty of care’ in these cases. We will carry out a risk assessment to determine what special arrangements, if any, need to be agreed before we can make you an offer. Our outlines how the University will meet this obligation.

 

The University's Royal Charter, statutes, ordinances, and regulations

These documents provide important information regarding the University’s constitution and governance processes and how the University operates. The General Regulations include a number of important rules, regulations and processes applicable to students.

  •  (PDF document,鈥21KB)
  • 鈥(PDF document, 167KB)
  • 鈥(PDF document, 206KB)
  •  (PDF document, 249KB)

Policies, procedures and codes of practice

The policies, procedures and codes of practice that apply to our students are available below:

Student Charter

Developed by the University and Student’s Union, the Student Charter is an important part of how we establish and maintain clear mutual expectations for the student experience.